NHTSA Complaint #11466056 — 2015 CHEVROLET EQUINOX
VISIBILITY/WIPER issue reported to NHTSA
Complaint Details
| ODI Number | 11466056 |
| Vehicle | 2015 CHEVROLET EQUINOX |
| Component | VISIBILITY/WIPER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OK |
Consumer Description
I was on my way to work and it was raining, my wipers just stopped working approximately a month ago, I had to pull over due to unsafe lack of visibility. A couple weeks later I rec'd a recall notice in the mail related to the wiper issue. I followed the directive of the representative when I called them to see how to proceed with the repair. The representative indicated I needed to take the vehicle to my nearest certified GM repair location so I took half a vacation day on the 12th of May to do so. They had the parts to repair the wipers but since the Recall Info indicated "No Remedy" yet on the GM Website, they were going to charge me $350 to do the repair. I of course do not have that kind of money and they also charged me for just taking a look at the wipers, $52.50 on top of losing half a day's vacation and my time. Since then it has rained nearly every day and I drive 25 minutes to and from work daily. Very unsafe.
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