NHTSA Complaint #11465903 — 2019 AUDI Q5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11465903
Vehicle 2019 AUDI Q5
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 31,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

The contact owns a 2019 Audi Q5. The contact stated that while driving at an undisclosed speed, the catastrophic transmission failure message was displayed and the vehicle inadvertently shifted into manual third gear. The vehicle was waiting to be towed. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to exit the vehicle immediately and to have it towed to the dealer. The failure mileage was approximately 31,000.

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