NHTSA Complaint #11697203 — 2019 AUDI Q5
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11697203 |
| Vehicle | 2019 AUDI Q5 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The problem was a turbocharger in my 2019 Audi Q5. The repair was done in January of 2023 by Audi North Houston / Sewell (17815 North Freeway, Houston, TX 77090, ph. # 281-586-1000). The cost was approximately $3,556. The replacement of the turbocharger was the same repair in the turbocharger class settlement (Kimball vs Volkswagen Group of America Inc., Case #XXX), but my vehicle is not apart of the settlement class vehicles. I verified the settlement class vehicles on the turboclasssettlement.com website, and I called their 855-779-6685 number to double check the settlement class vehicles. Their rep, Leisha, indicated, "The 2019 Audi Q5 is not a settlement class vehicle." The Audi Q5 vehicles identified in the settlement are for 2011 - 2014 model years. I had the same problem in my 2019 Audi Q5. Please help!
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