NHTSA Complaint #11464726 — 2011 HYUNDAI SONATA UNKNOWN OR OTHER

Complaint Details

ODI Number	11464726
Vehicle	2011 HYUNDAI SONATA
Component	UNKNOWN OR OTHER
Date of Incident	March 26, 2020
Date Filed	May 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The Sonata Hyundai Hybrid trunk will not open when the battery dies, and since the battery for the Hybrid is in the trunk, when the battery dies, the car has to be towed because, unfortunately, the key to the trunk has never worked. The last time my battery died, the dealer, after many hours, finally managed to get the trunk open but not without damaging the mechanism. Now there is no way for someone to get out of the trunk if they should get locked in. It's my understanding that a trunk latch malfunction has been a problem with Hyundai Sonata Hybrids for a long time. There is a recall on the newer models. Why not the 2011? The latch does not work. There were no warnings that the battery was low before the trunk became unaccessable.

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