NHTSA Complaint #11464694 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11464694
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I started getting a Service Electronic Braking System warning light and bell recently that is intermittent and seems to affect the braking system on the truck. The light will go off and then return, sometimes once and at other times frequently. I searched online for this issue and found this is common among the 2018 and earlier year RAM trucks. The dealers make repairs under the warranty or charge upwards of $1,000 to change components to clear the warning, sometimes resolving the issue and at other times the warning returns shortly after repairs were made. My truck has just over 27K miles and the warranty (36 months) lapsed in February 2022. I believe RAM has adequate historical information regarding this issue to recall these vehicles and replace the failing components impacting safe braking on these trucks. Some vehicles exhibited this warning with less than 10,000 miles on them. There is plenty of owners complaints available via internet sites, such as the RAM Forum, documenting this safety issue and the lack of support by Chrysler to resolve the problem.

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Recent Complaints for the 2018 RAM 2500

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