NHTSA Complaint #11464219 — 2013 FORD ESCAPE

The contact owned a 2013 Ford Escape. The contact stated while driving approximately 65 MPH, she was switching lanes from the right lane to the left lane, and she heard a loud pop from the front end of the vehicle. The contact lost control of the vehicle and drove across the lanes and crashed into the highway dividing wall. The contact had no memory of any warning lights being illuminated or hitting the wall. The contact said that a witness reported that the driver's side front tire came off of the vehicle. Additionally, the contact stated that she was told that the air bags had not been deployed. The contact stated that she was unconscious and transported to a hospital. She stated she had no cuts, bruises, or other injuries. The vehicle was towed to an impound lot. The police were on the scene and the contact was not aware of an incident report was written. The manufacturer had not been informed of the failure. The VIN was not available. The failure mileage was approximately 151,000.