NHTSA Complaint #11464165 — 2017 HONDA ACCORD

The backup camera on this vehicle stopped working during the summer of 2021 with fewer than 15,000 miles on the vehicle. The failure of the camera was noted on an invoice for an oil change dated July 1, 2021, which I have retained should you want it. At the time, I learned that about 600,000 Hondas from the next two model years had been recalled because of a defect with the backup camera. Attempts to obtain informal accommodation from Honda proved useless, and I ultimately decided to have the camera replaced at a cost of over $550. The service tech verified that the original camera was not working before having it replaced. The invoice is attached and I have retained the original camera should you wish to inspect it.