NHTSA Complaint #11463598 — 2020 SUBARU OUTBACK

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11463598
Vehicle	2020 SUBARU OUTBACK
Component	UNKNOWN OR OTHER
Date of Incident	May 5, 2022
Date Filed	May 6, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WY

Consumer Description

The moon roof glass exploded and shattered while driving the car on a highway under the speed limit. The car is available for inspection though a repair has been initiated. Multiple pictures and a video were taken. If the inside shade cover had not been closed, shattered glass fragments would have cut the driver and passengers possibly impeding the driver’s vision and causing a crash. The problem shattered moon roof was confirmed by the dealer and a repair shop. No one would confirm what caused the moon roof glass to explode.The dealer’s service department and the repair shop inspected the problem. There was no warning. The glass just exploded with a very loud bang like a gun went off inside or near the care.

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