NHTSA Complaint #11463520 — 2013 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11463520 |
| Vehicle | 2013 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ME |
Consumer Description
I bought my Santa Fe from a used auto dealer in September 2021 with 102,000 mi. November 2021 I had to have rear brakes done including rotors and calipers that were stuck. In January 2022 it stalled and wouldn’t start. Towed to my mechanic since closest Hyundai shop is an hour away. My mechanic replaced starter first then realized the engine had seized. Also replaced air filter. When I entered my VIN on the Hyundai site it didn’t show the engine recall. So, I read through the court case and found out my engine was supposed to be included. When I called Hyundai they agreed that it is part of the recall. Good thing I read the court case info. Next I have my 2013 Santa Fe Sport AWD towed to the Hyundai shop. When they were checking to make sure it was a seized engine, they burnt out the brand new starter. No loaner cars available and they said I would need to pay for a rental and get reimbursed after which I couldn’t afford. When my car was ready, I got a ride to the the one hour away Hyundai shop. Also they charged me for an air filter, saying there wasn’t one in my “bad” engine. As soon as I got on the highway in my Santa Fe there were multiple issues. It wouldn’t shift right and steering was messed up so I had to take it back to Hyundai shop and have my ride turn around to come get me. The next time I picked it up there weren’t the prior issues. However, Hyundai refused to reimburse me for the starter my mechanic replaced. I had no prior starter issues and it was obviously caused from trying to start a seized engine. After a month I finally signed off on being reimbursed for the tow charges which they called a “courtesy”. By February my sunroof was having issues closing and eventually got stuck open. After applying white lithium grease and having it tarped for 3 days I finally got it closed. However I don’t dare open it again. In the same month rear wiper stopped working and I developed an exhaust leak at the converter in front of the front muffler and burning odor
Related Complaints for the 2013 HYUNDAI SANTA FE
Other ENGINE Complaints
#11676869
Burning oil fast has been confirmed. I always go get frequently oil changes and top off Because it burns a lot. I nev...
#11670300
While I acknowledge that my vehicle is no longer under warranty, I remain extremely concerned about the excessive oil...
#11664900
While driving to work the gas pedal suddenly would not make the vehicle Excellerate and i was barely able to get the ...
#11663919
2013 Santa Fe burning oil, current with regular maintenance and oil changes. At times will have to top off weekly. Be...
#11649784
The engine completely failed while I was driving. This is the second engine failure I’ve experienced with this vehicl...
Recent Complaints for the 2013 HYUNDAI SANTA FE
#11647177
ELECTRICAL SYSTEM
O don’t appreciate someone activating my vin the same day the remedy comes out on compaign , this had been ongoing ba...
#11647177
SERVICE BRAKES
O don’t appreciate someone activating my vin the same day the remedy comes out on compaign , this had been ongoing ba...
#11645783
SUSPENSION
Rear subframe is rotted out prematurely, other vins had this issue recalled but my vin was not included in the recall...
#11639485
FUEL/PROPULSION SYSTEM
Unknown car was purchased in september started having engine problem in december
#11638217
STEERING
car will drift under acceleration to the left really hard then go straight when let off the accelerator scary feeling...