NHTSA Complaint #11463055 — 2021 CHRYSLER PACIFICA
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11463055 |
| Vehicle | 2021 CHRYSLER PACIFICA |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
When I first purchased my 2021 Pacifica Hybrid Pinnacle in January 2021, randomly when pressing the lift gate button in the top left of the trunk it would beep multiple times and the lift gate would not move. The key fob, front button, and rear button would not engage the lift gate motor. You had to manually shut the lift gate and it would latch. Then in November 2021 I had the Y50 2021 RU Power Lift gate recall done on my vehicle and since then three times while driving the lift gate has popped up on its own. When you pull over all buttons are unresponsive and when you manually close the lift gate the locking mechanism does not engage. It just pulls right back open by hand or while driving. To resolve you must try over and over shutting the door, pressing the buttons, turning the vehicle on and off multiple times, letting it sleep and turn it back on and eventually the locking mechanism will engage. Have brought it multiple times to the dealer and every time they cannot recreate. Poses a dangerous safety issue while driving for the lift gate to open as you don't realize its not latched.
Related Complaints for the 2021 CHRYSLER PACIFICA
Other ELECTRICAL SYSTEM Complaints
#11719236
The Electric Coolant Heater (ECH) failed (Error Code P0E15), which is a critical component of the High Voltage Batter...
#11715665
Went to start vehicle and it was possessed. Would not turn over. Wipers lights everything was going off. Could not ge...
#11711996
I am reporting a safety defect involving my 2021 Chrysler Pacifica Hybrid. The vehicle experiences repeated hybrid s...
#11705779
Reversing onto roadway and shifted from reverse to drive via rotary dial and vehicle went into park and would not mov...
#11700402
While driving down the highway at 70 miles per hour ater driving 2.5 hours our 2021 Pacifica hybrid minivan flashed a...
Recent Complaints for the 2021 CHRYSLER PACIFICA
#11718575
UNKNOWN OR OTHER
The back up camera does not work intermittently. The screen is just black. This was supposed to be resolved as part o...
#11716949
SUSPENSION:FRONT:WHEEL BEARING
The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was...
#11716949
WHEELS:HUB
The contact owns a 2021 Chrysler Pacifica. The contact stated that while driving approximately 30 - 35 MPH, there was...
#11716357
POWER TRAIN
I was driving my Pacifica, got the warning light telling me to pull over. The van lost power 3/4 way up a hill blocki...
#11714476
STEERING
If I am trying to park and going like 10 miles an hour and start turning the steering wheel, it starts shaking. And i...