NHTSA Complaint #11463039 — 2012 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11463039
Vehicle 2012 FORD EXPEDITION
Component ENGINE
Date of Incident
Date Filed
Mileage 150,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The contact owns a 2012 Ford Expedition. The contact stated while driving at approximately 30 MPH, the vehicle independently slowed to approximately 2 MPH. The contact observed that the check engine warning light illuminated. Additionally, the speedometer went blank. The contact stated that when she depressed the accelerator, the vehicle would jerk forward. The contact pulled off of the road and turned off the vehicle. The contact stated that when she restarted the vehicle the vehicle failed to respond when shifted into drive with the accelerator pedal depressed. The contact stated that she drove the vehicle to her residence. The vehicle was diagnosed by an independent mechanic who could not duplicate the failure. The vehicle was not repaired. The contact stated that the failure recurred intermittently. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000.

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