NHTSA Complaint #11462739 — 2011 CADILLAC CTS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11462739
Vehicle 2011 CADILLAC CTS
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AK

Consumer Description

Under previous GM Safety Recall Bulletin 14233, loss of grease from the center constant velocity (CV) joint over time results in vibrations of the propeller shaft that are transferred to the roll over sensor located on the floor above it. The condition was repaired under this recall in 2014, three years after the vehicle was manufactured. It is now 2022, and the same issue has happened again. Now, GM claims that there are no open recalls on the vehicle, yet the manufacturer defect remains and the issue has resurfaced. Being a safety recall, the repair should be covered by GM as stated in the bulletin (14233) regardless if the repair has been completed in the past, as the defect remains a safety issue. The vehicle in reference has 5 bolts sheared and the last remaining bolt fixing the center CV joint to the transmission was about to fall out, caused by the vibration of the CV joint that lost its grease.

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