NHTSA Complaint #11308130 — 2011 CADILLAC CTS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11308130
Vehicle	2011 CADILLAC CTS
Component	POWER TRAIN
Date of Incident	February 4, 2020
Date Filed	February 10, 2020
Mileage	53,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

TL* THE CONTACT OWNS A 2011 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WHICH CAUSED THE VEHICLE TO NOT ACCELERATE. THE CONTACT MENTIONED THAT THE VEHICLE WAS SHIFTED TO NEUTRAL AND BACK TO DRIVE AND FAILED TO RESPOND. THE VEHICLE WAS ALSO SHIFTED IN REVERSE AND FAILED TO RESPOND. THE VEHICLE WAS TOWED TO ROHRICH CADILLAC 2116 W LIBERTY AVE, PITTSBURGH, PA 15226 WHERE THEY INFORMED THE CONTACT THAT THERE WAS A SPLINE BETWEEN THE TRANSFER CASE AND THE TRANSMISSION THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER TO THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

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