NHTSA Complaint #11462470 — 2016 DODGE GRAND CARAVAN

The driver side rear door failed to unlock and open and is available for inspection. This happened about two weeks ago 04/12/2022. When this started, my grandson was unable to get out that door, but fortunately, the other door opened fine. If there was an accident, and the other door got damaged, passengers would be unable to exit without climbing to the front of the van or out the backdoor. I noticed if I manually assisted the unlock process, it would open. Currently it's working but when the door locks either manually or with the automatic locks, it makes a loud buzzing sound. That is very concerning and sounds like it's about to fail. The passenger side door failed last September 2021 to lock and could not be locked manually. We were able to get the repair done under our extended warrantee. The serious problem with the door not locking was you could open the door while the car was moving.