NHTSA Complaint #11461884 — 2018 BMW 440I

My husband bought a BMW through the military sales program, had it delivered to the United States, and we took it with us to Germany where we currently live. The car is made to U.S. specifications and I had been driving the car weekly in Germany to keep the battery running while he is away on a deployment. On April 11, 2022, as soon as I pressed the ignition button, the dashboard flashed a strange indicator light which I didn't have time to examine because my attention was immediately diverted when a metal bar next to the right rear headrest deployed from inside the seat and punched through the windshield. It sounded like someone threw a brick into the car. The check engine indicator also lit up but deactivated after a few minutes. According to the owner's manual, the metal bar is one of a set of two rollover protection rods which are designed to deploy in the event of a sufficiently serious accident or if the car's longitudinal axis is tilted excessively (i.e. if the car flips over). But there was no accident... All I did was turn the car on. The car remained in park the entire time. We can't find any evidence of this type of misfire occurring with this model car. The car is currently in the shop for repairs after being towed to a local BMW dealership. They investigated the incident, wrote me an email saying they did not notice any technical defects, and refuse to pay for repairs or take responsibility for this incident. Something like this is dangerous and should not happen at all. I think it meets recall criteria, and I definitely think BMW should pay to fix it.