NHTSA Complaint #11099936 — 2018 BMW 440I

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11099936
Vehicle 2018 BMW 440I
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 900 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I HAVE DRIVEN THE CAR NOW ABOUT 900 MILES. AT NO TIME HAS THE FRONT END COLLISION/PEDESTRIAN WARNING SYSTEM GIVEN ME ANY WARNING EVEN THOUGH I HAVE NEARLY REAR-ENDED THE CAR AHEAD AND EVEN THOUGH I HAVE IT SET FOR THE EARLIEST WARNING POSSIBLE. BMW N.A. ASSIST CUSTOMER CARE STATES THAT I SHOULD RECEIVE BOTH VISIBLE AND AUDIBLE WARNINGS BUT ALSO STATES I HAVE TO RELY ON WHAT DEALER SAYS. THE DEALER- DREYER & REINBOLD - STATES THE SYSTEM IS WORKING AS IT SHOULD. THIS CANNOT BE TRUE. SINCE MY 2015 BMW 535I HAD A PROPERLY WORKING FRONT END COLLISION WARNING THAT FREQUENTLY APPEARED ON MY INSTRUMENT PANEL AND HEADS-UP DISPLAY, I KNOW HOW THE SYSTEM IS SUPPOSED TO WORK. THE CURRENT CONDITION OF MY VEHICLE CREATES A SERIOUS SAFETY HAZARD AND I DON'T KNOW WHERE ELSE TO TURN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

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