NHTSA Complaint #11462270 — 2018 BMW 440I

The contact owned a 2018 BMW 440i. The contact stated that while driving at 65 MPH, the vehicle crashed into a donkey. There were no airbags deployed upon impact. The windshield glass shattered and hit the contact's face. Her boyfriend's knees hit and cracked the passenger's side dashboard, and her daughter sustained bruises on her right side from hitting the passenger's side rear door; however, no medical attention was received. A police report was filed. The vehicle was towed to a tow yard and deemed totaled by the insurance company. The manufacturer was made aware of the failure and provided the contact with a credit towards the purchase of another vehicle. The failure mileage was approximately 36,900.