NHTSA Complaint #11461600 — 2013 VOLKSWAGEN TOUAREG UNKNOWN OR OTHER

Complaint Details

ODI Number	11461600
Vehicle	2013 VOLKSWAGEN TOUAREG
Component	UNKNOWN OR OTHER
Date of Incident	September 10, 2021
Date Filed	April 21, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

The sunroof glass of the car spontaneously exploded while driving on the interstate. No rock or object ever hit the glass, and it exploded, sending glass and debris all over myself and my passenger while driving 70mph. The noise was deafening and caused me to swerve as I was so shocked. I easily could have gone in the ditch or hit another car. To make matters worse I was 50 miles from home on a Friday evening so there was no way to get help. I have seen this issue on other Touareg’s but Volkswagen has denied accountability and refuses to cover it. The issue was repaired at a VW dealer and was $2143 to repair. The issue was inspected by my Progressive Insurance rep. This issue came out of nowhere and there were no warning signs.

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