NHTSA Complaint #11219734 — 2013 VOLKSWAGEN TOUAREG AIR BAGS

Complaint Details

ODI Number	11219734
Vehicle	2013 VOLKSWAGEN TOUAREG
Component	AIR BAGS
Date of Incident	June 11, 2019
Date Filed	June 13, 2019
Mileage	73,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

TL* THE CONTACT OWNS A 2013 VOLKSWAGEN TOUAREG. THE CONTACT STATED THAT THE HORN FAILED TO WORK. THE CONTACT RESTARTED THE VEHICLE AND THE STEERING WHEEL MALFUNCTIONED. BAXTER VOLKSWAGEN LA VISTA (7108 S 124TH CIR, LA VISTA, NE 68128, (402) 983-9801) STATED THAT THE AIR BAG CONTROL MODULE AND ASSEMBLY WERE CORRODED, WHICH AFFECTED THE STEERING WHEEL FUNCTIONS, AIR BAGS, AND HORN. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE WITH THE REPAIRS. THE FAILURE MILEAGE WAS 73,600.

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