NHTSA Complaint #11461331 — 2021 LEXUS ES350
WHEELS issue reported to NHTSA
Complaint Details
| ODI Number | 11461331 |
| Vehicle | 2021 LEXUS ES350 |
| Component | WHEELS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
My car had 3 tire/wheel issues in less than 4 months. Left me stranded on the side of the road. Was told this is a common issue. Basically Lexus knows they have a problem but do not have plans to fix other than offer insurance. It is costly repair. The bigger issue is the safety one. I believe that sometime this will cause a severe accident. I felt so strongly I sold the car back to Lexus. We were surprised at the total lack of concern shown to us. We had 2 episodes in MI and 1 in FL. I was told that an office manger had 3 blow outs this year. Also another customer that had just had her car a week had a blow out. I will never purchase a car with Low profile tires of this kind. If your tires won't hold up you cannot feel safe.
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