NHTSA Complaint #11461046 — 2018 HONDA RIDGELINE

Several times now, the alarm of the vehicle has gone off in the middle of the night for no reason. The key access remotes does not respond to the commands properly after replacing them with new batteries. After several different combinations to set the alarm off, the vehicle is continuing to make electrical circuit noises, flashing the dashboard with potential risk of fire and damages to computer, plus creating the possibility of a heart attack to those nearby. The only solution to keep the alarm of is leaving one door unlocked. The vehicle reflected the Keyless start system problem light for many hours. However, the dealership "couldnt" replicate the issue and gave back the vehicle. The vehicle continues to malfunction & could cause an accident, fire while driving or theft, given known issues that Honda Corp doesn't want to recognize as manufactures' issues. There is a Technical Bulletin addressing 2016 & 2017 Honda Ridgelines (Service Bulletin 20-117), noting an extended warranty coverage & the requirement to replace different aspects. However, for 2018 to 2019 Honda Ridgelines, despite reporting the same issues as the 2016-2017 Ridegelines, the Technical Bulletin notes to check the alarm registry & complete replacement at the customer expense (Service Bulletin 21-055);no recalls or extended warraty. An investigation should be completed to ensure customers' safety