NHTSA Complaint #11461015 — 2018 KIA SORENTO

While driving the vehicle there came a knocking noise from the engine. We had driven down to the beach for a work event. We decided to turn the car around and to retrieve our other vehicle from home. As we were driving back the engine was still making the knocking noise. We went over a bridge and the engine started seizing. The engine light then came on. We were able to get it to a pepboys by home lucky but barely made it. They looked over the car and determined a whole engine repair was needed. We took it to Kia dealership and they determine the same and that the bearings had failed. Our car was under warranty but do to failure of proper oil changes our warranty was voided. I understand the need for proper maintenance of the vehicle but our car had only 24000+ miles on it. When I looked up issues regarding the specific engine our car has there were many complaints of engine failure for the theta 2.4 gdi engine. This is very underwhelming and I am grateful my children were not in the car at the time of this failure and we did not get hurt.