NHTSA Complaint #11461011 — 2014 CHEVROLET IMPALA

VEHICLE : 2014 CHEVROLET IMPALA VIN: [XXX] ON 04/08/2022 THE SIDE DETECTION FAILED WARNINGS APPEARED ON DASH WARNING SYSTEM. GENERAL MOTORS INITIATED THE WARRANTY REPAIR NOTICED ( [XXX] ). I FILED A COMPLAINT WITH GM ON 04/11/2022 ( [XXX] ). ON 04/14/2022, I WAS INFORMED BY GM ON THE PHONE, THAT I WAS NOT COVERED. THEIR WARRANTY ENDED O8/2021? THE VEHICLE ALSO MUST HAVE UNDER 80,000. MY VEHICLE HAS ONLY 55,638. I WAS NEVER CONTACTED BY GM OF THIS FAULT. I AM THE ORIGINAL OWNER. I HAVE READ THAT THE FAULT ISSUE CAN CAUSE FIRE TO THE VEHICLE. ALSO OTHER ELECTRICAL ISSUES AS UNABLE TO UNLOCK THE CAR DOORS. ( WHICH I AM EXPIERENCING ). I ALSO STARTED A COMPLAINT WITH THE BBB ( 17048359 ). I WILL TAKE TO MY GM DEALER ON 04/18/2022 FOR REPAIR AT MY COST. I THINK GM KNOWS OF THIS SAFETY PROBLEM AND LIABLE FOR THE COST. I HAVE BEEN TOLD GM HAS DESIGNED A NEW MODULE THAT IS WATER PROOF, THUS CORRECTING THE PROBLEM. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).