NHTSA Complaint #11460932 — 2018 KIA FORTE
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11460932 |
| Vehicle | 2018 KIA FORTE |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I was told to come to service department on 2/22/2022 to change my indicator light because it was not working and had to be ordered in advance and for RECALL on TRUNK LATCH. The invoice said bulb was replaced and trunk lock and did Multi Point Inspection. I asked her if everything was Ok with my car she said yes but the next day I realized it indicator light was still not working. I got another RECALL TO REPLACE AIR BAG. I called in and got a service appointment for 4/2/2022. I told them the indicator was still not working and I was having an oil leak. They said $155.00 for inspection for leak, confirmed that one of the OIL PAN was leaking and would cost $200.00 to replace but it was cover under warranty. I said OK. When I turned on car and try to drive out there was a funny scraping sound, one of the Managers came out when he saw me stop and getting out of car and said it was because of the painted surface of the service entrance. The next day I looked at the invoice and saw that they did not replace the OIL PAN but had "scraped off factory rtv and replace it with fresh rtv and reinstalled oil pan." My indicator light still does not work. I am still having leak, pool is on my garage floor and also drips. I am worried now because I am not sure AIR BAG was changed even when they said they had and have done another "multi-point vehicle inspection.
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