NHTSA Complaint #11445151 — 2018 KIA FORTE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11445151
Vehicle 2018 KIA FORTE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

On 12/12/2021 my car stalled while driving. I started it up got to my destination, when leaving just a few minutes later it stalled again. On 12/13/2021 I was almost rear-ended when my car stalled while turning a corner on my way to work. On 12/14/2021 my car stalled two more times while driving. I have not driven it since. I had two different mechanics come and look at the car, both told me that the engine has failed. One mechanic found the engine recall on line. I contacted the dealership 3 times that week (twice via live chat and one direct phone call) each time directed to leave my information and someone would get back to me. I was finally able to speak to someone on 12/20. I explained what happened and was told that my VIN doesn't have a recall because my car was made in Mexico. I contacted a second dealership and was told the same thing.

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