NHTSA Complaint #11716854 — 2018 KIA FORTE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11716854
Vehicle 2018 KIA FORTE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I went to Kia dealership in Groton CT 06340 for an oil change. They also fixed a recent recall, and after I picked up my car, both of my key fobs weren’t working. I can’t open my car. I can’t lock my car and they are refusing to fix it. I contacted kia corporate. they were not helpful. What can I do here to have this situation resolved? I’m worried that the anti theft system doesn’t work now on my car because my key fobs don’t work at all.

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