NHTSA Complaint #11460921 — 2016 VOLKSWAGEN TIGUAN

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11460921
Vehicle	2016 VOLKSWAGEN TIGUAN
Component	AIR BAGS
Date of Incident	April 10, 2022
Date Filed	April 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My airbag light is on and all the controls on the steering wheel are not working. Per the dealer, the car needs a new "clock spring" but they are back-ordered and they have no idea when they will receive replacement parts. How can Volkswagen let people drive around with no airbags. The part needs to be replaced and Volkswagen should be able to supply the part so I can fix my car. I am not asking for a free part, I just want to purchase the part and repair my car.

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