NHTSA Complaint #11460605 — 2017 TOYOTA PRIUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11460605
Vehicle 2017 TOYOTA PRIUS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I had just changed from the right-hand lane to the center lane of a six-lane expressway when my vehicle lost power and i was able to move over to the right hand shoulder of the road. The accelerator pedal did not work and I just coasted to the side of the road. I noticed that a red warning saying something about RADAR flashed on the instrument panel when this happened. I turned off the vehicle and tried to restart it, but nothing happened. I then texted the person who was expecting me and explained the problem. Since I had just taken the car to the dealer for its regular 40,000 mile service four days earlier, I intended to call my dealer to ask them what to do. All of this took about 10 minutes with the engine turned off. Before doing this, I again tried to restart it. It started and I inched it forward on the shoulder of the road. Since I did not feel safe parked on the shoulder, I merged into traffic and took it to another Toyota dealer. They said that they could not look at my vehicle to diagnose what might be wrong because all their technicians were going home at 4 pm. I drove to my son's house and he suggested that I report this to you. Something similar happened to him when he was driving this same vehicle about six month ago. He was driving on a city street, did not notice any dashboard warning, and took it to this same dealer. They were not able find anything wrong. I felt I should report this since this is the second time this vehicle suddenly lost power. My incident happened when I was driving at expressway speed and could have caused a serious accident had I not been able to coast to the shoulder of the road.

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