NHTSA Complaint #11460498 — 2013 FORD EXPLORER
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11460498 |
| Vehicle | 2013 FORD EXPLORER |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 150,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | DE |
Consumer Description
The contact owns a 2013 Ford Explorer. The contact stated that while operating the vehicle, the check engine warning light would remain illuminated and the vehicle would sputter and fail to properly accelerate while depressing the accelerator pedal. The vehicle was taken to an independent mechanic who diagnosed that the water pump was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 150,000.
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