NHTSA Complaint #11460405 — 2016 CHRYSLER TOWN AND COUNTRY
LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA
Complaint Details
| ODI Number | 11460405 |
| Vehicle | 2016 CHRYSLER TOWN AND COUNTRY |
| Component | LATCHES/LOCKS/LINKAGES:DOORS:LATCH |
| Date of Incident | |
| Date Filed | |
| Mileage | 76,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
The contact owns a 2016 Chrysler Town and Country. The contact stated that while operating the vehicle, the warning indicating the passenger side sliding door was unlocked had displayed and the ceiling light would remain illuminated. On several occasions while driving, the sliding door erroneously opened. The vehicle was taken to the local dealer who diagnosed that the door latch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 76,000.
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