NHTSA Complaint #11435993 — 2016 CHRYSLER TOWN AND COUNTRY

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	11435993
Vehicle	2016 CHRYSLER TOWN AND COUNTRY
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	January 1, 2020
Date Filed	October 8, 2021
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2016 Chrysler Town & Country. The contact stated occasionally the rear passenger’s side sliding door failed to open or close in higher temperatures. The contact stated that the overhead light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 56,000. The VIN was not available.

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