NHTSA Complaint #11460392 — 2018 TESLA MODEL 3

The contact owns a 2018 Tesla Model 3. The contact stated while driving at a slow speed in ongoing traffic, the vehicle accelerated independently and bumped into the vehicle in front of her lane. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. No police report was filed. The contact stated her vehicle did not need any repairs but the other vehicle did. The vehicle was not diagnosed or repaired. A dealer was not contacted about the incident. The contact stated she continued to experience the failure. The contact stated on November 2021, while she was driving at slow speed in a parking lot, the vehicle accelerated independently and she crashed into a concrete post. The contact stated no warning light was illuminated. The contact stated no one was injured nor sought medical attention. No police report was filed. The contact called the manufacturer and was referred to the body shop. The contact took the vehicle to the body shop and had the bummer, the passenger side headlight, the bender, and other front components. The vehicle was repaired. The contact stated she had experienced the failure on 4 different occasions in total to herself and once to her husband. The contact stated her husband ran into bushes but no damage to the vehicle. No one was injured nor sought medical attention. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 17,000.