NHTSA Complaint #11460176 — 2021 FORD EXPLORER
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA
Complaint Details
| ODI Number | 11460176 |
| Vehicle | 2021 FORD EXPLORER |
| Component | BACK OVER PREVENTION: SENSING SYSTEM: CAMERA |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
Since purchasing this vehicle I have off and on experienced my bluetooth echoing for the party on the other end of the line. I have also experienced my gas tank shaking my entire car upon stopping depending how much gas is in the tank, usually full to 3/4 full. I have also experienced on multiple occasions my back up camera turning blue. There was a trend going for a while if it was hot outside it would turn blue all the time. However, over the winter months it periodically started changing blue. More recently, when I put my car into reverse it will take a few seconds to switch gears. I also experienced my front driverside window not going up. I had to turn the car off and back on again in order for it to go back up. Altogether, I have had multiple issues with my brand new car since the day of purchase. I immediately took the vehicle back in for the gas tank shaking and their response was because I was not used to driving a "smaller" car. I however find that extremely unsafe in the event I were to break too hard, I feel that my gas tank would come disassembled.
Related Complaints for the 2021 FORD EXPLORER
Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints
#11529359
I have taken my Explorer in twice to have the infotainment system repaired. It will randomly shut down and go blank. ...
#11502166
Back-up camera starts turning blue. Verified that there was an issue during manufacturing that they left a hole open ...
#11462906
I had the backup camera parts replaced 4/15/2022 and within 10 days of having the vehicle back the backup camera was ...
#11460821
(1)While reversing into the garage, the rear facing camera system turned blue and disabled the reverse braking system...
Recent Complaints for the 2021 FORD EXPLORER
#11718811
POWER TRAIN
For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718923
SEATS
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V393000 (SEATS);...
#11718811
SUSPENSION
For full details please refer to complaint 11715221. Since the initial complaint, repairs have been completed and I w...
#11718657
BACK OVER PREVENTION: WARNINGS
The parking collision sensors started to act up. Its been replaced 3 or 4 times in the last year over the same proble...
#11718529
POWER TRAIN
Transmission clutch failure. As a result my 2021 ford explorer needs a new transmission.