NHTSA Complaint #11459688 — 2021 VOLKSWAGEN ATLAS

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11459688
Vehicle	2021 VOLKSWAGEN ATLAS
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	April 1, 2022
Date Filed	April 5, 2022
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2021 Volkswagen Atlas. The contact stated that while driving at 20 MPH, the vehicle experienced phantom braking. The vehicle was taken to the dealer where it was diagnosed with a wiring harness failure. The dealer informed the contact that the wiring harness needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

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