NHTSA Complaint #11614576 — 2021 VOLKSWAGEN ATLAS

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11614576
Vehicle	2021 VOLKSWAGEN ATLAS
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	March 31, 2024
Date Filed	September 14, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

after heavy rain, the forward looking radar will start stop working with no warning, cause AEB and forward warning not functioning, greatly increase risk of collision. the problem is consistent with heavy rain, but dealer refuse to do any repair because it didn't happen normally. the problem appeared on 03/31/2024, 06/30/2024, 08/18/2024 every time there is a heavy rain, with picture as proof.

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