NHTSA Complaint #11459608 — 2012 AUDI A6

Greeting, I drove my car for a minor body repair and paint job at Midland Park Auto Body located at 158 Godwin Ave, Midland Park, NJ 07432 on March 22 2022. There were no signs on the dashboard for any services or repair when I dropped of the car. Warren the owner called me to let me know that the paint job was completed by had some bad news for me. The car would not start. He thought it was the starter that had malfunctioned. We decided to have the car inspected by Jack Daniels Audi of Paramus Service Center located at 16-01 McBride Ave, Fair Lawn, NJ 07410. I have had this car serviced there since I bought the car from them. James a senior technician called Warren and told him that the engine was shot. He was surprised and shocked that the engine ceased working. The was enough oil in the engine, car had been serviced regularly with them. They told me it would cost about $25,000 to replace the engine. They also told me that they would ask Audi Corporate to see if they can assist me with. It has been about 4 days , there has been no response from Audi. I started to search on the internet to see if other consumer had experienced this problem. I found several. Did Audi know if their engines were malfunctioning ? What would happen if this car stopped when I was driving on a highway? This is very serious . Hope to hear from your team soon.