NHTSA Complaint #11459531 — 2018 FORD ESCAPE

The defects that cause coolant to leak into the engine cylinders, causing significant damage and, in some cases, complete engine failure. I have an invoice of over 2100.00 that did not repair the damage. My mechanic spoke to Ford dealership and they said they were aware of the problem and explained the issue to him. He sent me several estimates and so did Ford stating I need a new engine that would cost and estimated amount of $8200-$12,000.00. After the engine light came on. everytime I took it to get fixed, "cylinders" the engive light would go out temporarily and then I went to pull out of my home and was almost hit because my car would not go. it just kept stuttering. (best way I can describe it) my son and i were cussed out by the woman thinking I just purposely stopped in the middle of the road. There are several class action lawsuits against Ford over this matter since 2020. I called them and they refused to help me but told me to get another estimate from a Ford Delearship that would cost me an additional 500 plus. I am a single mom and owe almost 16,000.00 on this and cannot afford to get a new engine. My heart breaks that I a cannot travel to see my elderly parents and grandparents. In order to drive around town, I have to put several bottles of coolant in it a week. while my car was in the shop my son missed the bus and had to walk home 3 mile in the winter months. I hope that you can help us.