NHTSA Complaint #11458962 — 2014 CHEVROLET IMPALA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11458962
Vehicle	2014 CHEVROLET IMPALA
Component	ELECTRICAL SYSTEM
Date of Incident	February 23, 2019
Date Filed	March 30, 2022
Mileage	44,786 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2014 Chevrolet Impala. The contact stated that the side detection sensors that illuminate on the rear-view mirror failed to function as intended. The contact stated there was a special customer program released however they had missed the expiration date by one month. The contact took the vehicle to the dealer who confirmed that the side detection sensor, modules and wire harnesses needed to be replaced. The contact later found that the wiring harness associated with this system was prone to corrosion and needed to be replaced. The vehicle was repaired however the failure continued to occur intermittently. The manufacturer was made aware of the failure. The approximate failure mileage was 44, 786.

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