NHTSA Complaint #11458841 — 2011 BMW 328I

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11458841
Vehicle 2011 BMW 328I
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I have a 2011 BMW 328i Sedan, the car has only 50,000 miles on it. No accidents. The VIN number is [XXX] I've been hearing the increased engine noise on my vehicle, then the car engine has stalled while it's stopping in the intersection a couple of days ago. The engine has failed to start after that. I've called my mechanic he removed the engine's valve cover, he found 4 bolts attached to the VANOS adjusting unit have broken off. I checked online it looks like there's a safety recall on these bolts (see the attachment). I visited the BMW service center in San Francisco, they claimed they couldn't find any related safety recall on these bolts and refused to fix the issue. I'm glad that there's no crash or injury during the engine stalled event. These VANOS bolts are clearly not safe. I saw the manufacturer recall these bolts awhile ago. Recall Campaign 14V-176: VANOS Assembly Bolts - Engine Failure 2011 328i Wonder if the recall applies to my vehicle? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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