NHTSA Complaint #11458671 — 2016 NISSAN ROGUE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11458671
Vehicle 2016 NISSAN ROGUE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State ME

Consumer Description

Been dealing with an issue of the driver side window failing. It has failed three separate times in the past year and remain stuck inside the driver side door unable to go back up. Twice during winter once in the summer. I had to wait weeks during the winter to get the window remedied with a newborn and a 3 year old. They both happened during blizzards where I was forced to figure out how to get my family home safely with window stuck down during a 2 separate winter storms. My dashboard lights are now all lit up , no AWD, traction control, cruise, and a check engine light now. Have had 1 year and had nothing but issues. Now we’re down to one vehicle so my wife drives this vehicle and drops me off at work and drives our children around. The smell of burning plastic is starting to happen and we feel unsafe with our children in this car. The next step will most likely be the fire that was mentioned as an issue from this known problem and we are already smelling the burning driving. We have reached out to dealers and anyone who would listen. We were told no loaner vehicle and to drive it until it catches fire with our kids inside…. All figure it out and wait for the recall fix to come “eventually”. We are out of choices and feel unsafe in this vehicle. We have been provided no solutions, this is our only vehicle, and we still are paying monthly on it even in this condition.

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