NHTSA Complaint #11458294 — 2021 KIA SORENTO

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11458294
Vehicle 2021 KIA SORENTO
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

In 2 instances the car shut off without warning. Once After the car had been shut off, ( would not restart.) Then again while the car was in drive sitting at a red light. (Engine shut off without warning). Dealership could not figure out cause. When trying to restart the dash lights would come on with all codes being thrown as failure for multiple systems but engine would not start or try to start. The car did think it was running though as the dash would say car will shut off in alloted time frame that was set in car settings. Both times after the car being towed to the dealership and sitting for the night it started back up next morning like nothing ever happened. I ended up getting traded out of the vehicle at 18,500 miles after owning the car for 30 days. I’m assuming that’s why previous owner traded it. It’s a lemon.

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