NHTSA Complaint #11458180 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11458180
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	February 1, 2020
Date Filed	March 24, 2022
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

The contact owns a 2016 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of oil while driving. The contact also stated that the vehicle would stall upon depression of the accelerator pedal with an abnormal, banging sound coming from the vehicle. There was no warning light illuminated. The contact had taken the vehicle to a dealer where it was diagnosed with a defective catalytic converter. The contact was then informed that the vehicle was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 100,000.

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