NHTSA Complaint #11457870 — 2017 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11457870
Vehicle	2017 KIA SORENTO
Component	STEERING
Date of Incident	March 1, 2022
Date Filed	March 22, 2022
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

The contact owns a 2017 Kia Sorento. The contact stated that while driving at various speeds, the steering wheel seized upon depression of the accelerator pedal without warning. The contact stated that the failure did not occur while turning the steering wheel but rather while driving straight. The contact had taken the vehicle to the dealer on three separate occasions and was recently informed that the failure was normal vehicle operation. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 59,000. The VIN was not available.

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