NHTSA Complaint #11457261 — 2014 FORD FOCUS

The contact owns a 2014 Ford Focus. The contact stated that while her husband was driving on the highway approximately 60 MPH, the vehicle started losing motive power and was shuddering while shifting gear. The “Service Engine Now” warning light was illuminated. The driver was able to pull over to side of the roadway, turn off, and restart the vehicle and drove to the residence safely. The vehicle was then taken to the local dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. Additionally, there was also an unstated failure with the engine. The vehicle was repaired however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 57,000.