NHTSA Complaint #11457133 — 2016 CHRYSLER TOWN AND COUNTRY

The contact owns a 2016 Chrysler Town and Country. The contact stated while driving 30 MPH, there was a hissing noise detected. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic who informed the contact that the oil pump and axle needed to be repaired. The manufacturer was notified, but no additional assistance was provided. The contact called the local dealer where they informed her that the vehicle was not covered under recall. The contact related the failure to NHTSA Campaign Number: 16V461000 (Power Train). The vehicle was not diagnosed or repaired. The approximate failure mileage was 85,000.