NHTSA Complaint #11456714 — 2016 KIA SOUL ENGINE

Complaint Details

ODI Number	11456714
Vehicle	2016 KIA SOUL
Component	ENGINE
Date of Incident	October 4, 2021
Date Filed	March 14, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

The engine continues to mysteriously loose oil. After taking it to the dealership multiple times, I'm told to just change the oil, come back in 3000 miles and they would "check the oil". The piston timing is now off and per an independent mechanic, the engine is needing to be replaced. An unnamed employee at the dealer repair stated that they had multiple reports of instances similar to mine and multiple other cars needed engines replaced as well. The engine looses oil as stated and I feel as though this is due to negligence in the manufacturing.

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