NHTSA Complaint #11456683 — 2017 AUDI Q7

Without warning, my 2017 Audi Q7 sunroof exploded, with glass exploding outward and shards deposited on the closed mesh sun/shade screen. I was alarmed by a loud explosive noise, thinking a tire blow-out, but the sunscreen had literally exploded. I escaped being injured by flying glass shards because the sun/shade was drawn closed so glass did not enter the cabin. Only the retractable piece of the sunroof glass exploded, the rear glass remained intact. I contacted my local Audi dealer for a replacement part and asked him to research if the sunroof glass was defective. The dealership has not alluded to any defect study of Audi Q7 sunroof glass shattering. Upon repair, Audi service team concluded that both pieces of the panoramic sunroof must be replaced because ‘ they changed the profile of the glass and now the new front glass does not line up properly to the rear glass’. The entire sunroof was replaced at my expense.