NHTSA Complaint #11456486 — 2015 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11456486
Vehicle 2015 JEEP CHEROKEE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I want to put another data on what many others have said. There is an issue more with Jeep Cherokee's PTUs than what is currently listed on the recall. My Jeep Cherokee 2015, despite not being on the PTU recall, also had sudden power loss issues. I paid for the repair out of pocket in 2021. New battery too. Less than a year later (02/2022), I am getting service 4WD and 4WD not available intermittently. I'm afraid the new PTU might be faulty too. For reference, this is the other complaint I read that appears similar to what I am experiencing: """ For about a year after having my rear differential replaced my service 4WD intermittently would come on. I recently took my Jeep in to get it serviced thinking it was related to the rear differential work. The dealership found that there was a Power Transfer Unit failure. I know there is a recall on the PTU for some of the 2015 Jeep Cherokees. When I called the number in the article below. I was told there wasn't anything that could be done due to my Jeep's VIN not being on the recall. However, my Jeep's PTU failed and resembles what is in the below article. https://www.consumerreports.org/car-recalls-defects/jeep-cherokee-recall-roll-away-risk-lose-power/ Stellantis needs to be aware that vehicles not within the parameters of their recall are having Power Transfer Units fail and needs to be revaluated. I am concerned that there are more consumers out there with this issue and their safety is at risk.

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Recent Complaints for the 2015 JEEP CHEROKEE

#11719382 STRUCTURE:BODY After learning of the recall for the lift gate module because of water intrusions of multiple points. The wiring harn...
#11718711 POWER TRAIN The contact owns a 2015 Jeep Cherokee. The contact stated that after starting the vehicle, the check engine warning l...
#11718604 ENGINE AND ENGINE COOLING The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...
#11718604 POWER TRAIN The contact owns a 2015 Jeep Cherokee. The contact stated that while in a drive-thru line, the front driver's side wi...
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