NHTSA Complaint #11456000 — 2017 CHEVROLET MALIBU

The contact owns a 2017 Chevrolet Malibu. The contact stated while driving at 30 MPH, the "Steering Assist Reduced - Drive with Care" and other unknown warning lights illuminated, and the vehicle stalled. The contact stated that a nearby independent mechanic who witnessed the failure assisted her with restarting the vehicle with an unknown device and assisted the contact with pulling to the side of the road. The contact sated that the vehicle shut-off and failed to restart after several attempts. The vehicle was towed to the contact's residence. The Used car dealer was notified of the failure but did not provide any assistance. The contact stated that the failure occurred the same day she had purchased the vehicle at the Used car dealer. Upon investigating on Carfax, the contact became aware that the vehicle had previously been totaled. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.