NHTSA Complaint #11455936 — 2015 KIA SORENTO
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11455936 |
| Vehicle | 2015 KIA SORENTO |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
My kia sorento is 2015 I think that's the problem. I need to know if that is covered by the Kia factory warranty Steering Coupler Replacement for the MDPS. The vehicle does not have 59,000 miles. I have approximately 2 months of having bought in autonation. and when you buy replace tires brakes. why did it make noise I found that noise, I took it to my mechanic and he told me that noise was there, that piece because it is electronic and it is electrical that the Kia suffered from that problem. I want to know if the quia covers that in the recalls. because it is a manufacturing defect. please let me know what to do. it makes noise like cv join . also in engine when running. It is very difficult to know, I would have to check the Kia dealer, but with your authorization, the manufacturer does cover it. if not I will have to deliver and buy another vehicle. my name is [XXX] [XXX] [XXX] spanish. Summary Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate. Consequence If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash. Solution Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
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